Thursday, December 2, 2010

THE FINE ART OF LOSING CLIENTS

BNET podcast - The Fine Art of Losing Clients

In my advertising career, I learned what it takes to lose clients. I reckon I became an expert. I have now done what lots of experts do. I have written a book. Here is a podcast of an interview with Phil Dobbie of the CBS business site, bnet.com. If you enjoy it, let me know. The book should be out in 2011